“We have been arranging cosmetic surgery in Thailand for more than fifteen years; we are truly committed to provide the very best quality of surgery, care and assistance to each and every one of our patients.”
Managing Director, Grainne Farrell
Lotus Medical International has been offering clients, plastic surgery in Thailand for more than 15 years. During this time we have consistently won awards for being Thailand’s best cosmetic surgery provider and we have by far, the best client testimonials in the industry.
Managing Director, Grainne Farrell, noticed on one of her many visits to Thailand, the remarkable growth in medical tourism. She met and spoke to scores of people who had experience of the burgeoning trend.
With a decade’s experience in the medical industry in the UK, she could evaluate the responses of patients who had undergone plastic surgery in Thailand. These ranged from terrific to terrible! Armed with this insight and her knowledge of hospitals and skilled physicians, she committed to making outstanding healthcare both affordable and available to everyone.
It was this dedication that enthused Miss Farrell to start Lotus Medical International with the intention of helping patients find not only the most proficient surgeons for their chosen procedure, but to also make their experience of plastic surgery in Thailand as easy as possible. She does this by managing every step of the process for them. This takes all the worry and stress out of the event.
Lotus Medical International deals solely with JCI/ISO Accredited International Hospitals. The company thoroughly checks all surgeons and medical practitioners with whom they work. “All our surgeons and physicians are Board Certified; they are seen as experts in their respective areas of medicine and many have trained at world famous medical facilities located all over the world.”
Lotus Medical International offers a unique service. It comprises a “complete medical experience”, which supports you from start to finish on your journey. “We provide all round assistance during your stay. We assign to you a personal Medical Host, who accompanies you to every one of your appointments in order to guide and support you. The Host provides you with a mobile phone so you are only a call away from any assistance you might require on a 24 hour basis. We also arrange all transfers between the airport, hospitals and your hotel. This makes the experience as stress free as it can possibly be.”
Lotus Medical International’s overriding commitment to patient care has not gone un-noticed. Consistently, year after year, Lotus Medical has won awards for being “Thailand’s leading cosmetic surgery provider”.
The core value that supports the work of Lotus Medical International is the critical importance of the quality of the hospitals used and the outstanding medical practitioners who work in them. The company is adamant that it works only with JCI and ISO Accredited Hospitals. Moreover, unstinting resources are spent on ensuring that only the very best doctors and dentists are used in procedures approved by Lotus Medical International.
Client satisfaction is essential to Lotus Medical International. “We provide an all-in surgery package. This delivers aftercare. It includes pick-ups and drop-offs to the airport, consultations with doctors and dentists, surgery and follow-up appointments. We put you up in some of the best resorts in Thailand and provide you with an English speaking “Medical Host”, who accompanies you to all or your appointments. The “Host” provides you with a local mobile phone ensuring you have someone on call 24/7. You also have access to our “Medical Coordinator” who is a skilled medical industry and surgery expert, who can confidently answer any question you may have before, during and after your medical holiday for plastic surgery in Thailand.” Our medical co-ordinators are all medically trained nurses so that you can be rest assured that you are getting to speak to someone who really understands surgery and all of it’s implications. Our team comprises industry experts who can provide general support to our patients throughout the process. We passionately believe that every patient should have the best, most enjoyable experience possible and we focus on providing this wholeheartedly.
Lotus Medical believes in giving back to the community. Currently, we do not have any one formal charity that we work with. We have, however, helped numerous local people that otherwise could not afford to pay for medical treatment. Our biggest success to date was attaining a donation from one of America’s top sports celebrities, UFC President Dana White, to pay for a parental liver donor transplant for a local Thai baby who would otherwise have succumbed to her illness. Pictures of Tuptim before and after surgery: