Since your surgery is taking place in Thailand, all costs are charged in local currency – the Thai Baht. This means that fluctuations in currency can affect the final amount that you may have to pay.
We always communicate costs in Thai Baht as well as the patient’s local currency on the date of enquiry. To avoid fluctuations in currency, some patients benefit by paying for their surgery package before their travel date. In that sense, Lotus Medical can arrange for you to pay at anytime.
The easiest payment option is through an international bank transfer to the account shown on the invoice that you will be sent after booking.
Credit card payments are also possible, however our bank in Thailand charges a 4% premium.
We are currently working on setting up a Paypal account within Thailand over the next few months.
Most patients choose to pay the hospital on the day of surgery, as the easiest and safest way to do this is by credit card or debit card. It is also possible to pay the hospital in advance from your home country and, again, information on how to do this will be sent once your package is booked.
Once our flight expert has booked your trip, she will send you an ECA (electronic customer acceptance), which is an electronic approval of everything in the final cost. Then, just send a copy of your passport and fill out the ECA to pay by credit card or debit card – making payment incredibly convenient.
Grainne Farrell – CEO & Founder
We are here to answer any questions you may have about our services. Reach out to us and we’ll respond as soon as we can!
AUS +61(02) 80061629
UK +44(0) 2071933595
TH +66(0) 920701808