Since your surgery is taking place in Thailand, all costs are charged in local currency, the Thai Baht. This means that fluctuations in your local currency can affect the final amount that you may have to pay.
We always communicate costs in Thai Baht as well as in your local currency on the date of enquiry. If the currency fluctuates this can affect the cost that you pay for your surgery on the day but usually fluctuations are minimal. To avoid fluctuations in currency, some patients benefit by paying for their surgery package before their travel date. In that sense, Lotus Medical can arrange for you to pay at any time.
Payment for surgery is always made directly to the hospital. Most patients choose to pay the hospital on the day of surgery, as the most convenient way to pay. It is possible to pay by credit card or debit card. It is also possible to pay the hospital in advance from your home country and if you would like to do this you can pay by way of international bank transfer. Once you have booked your surgery we will send you the hospitals bank information along with your itinerary in case you would like to pay for your surgery in Thailand this way.
If you would like to book our services of having all of your transfers to and from the airport, your hotel and the hospital for all of your appointments as well as an English speaking nurse to support your during your stay the cost for this is $395. If booking our services we ask that you pay a $395 deposit upon booking and then you just pay the hospital directly on the day for your surgery. All deposits are non-refundable but if, for any reason, you need to change the date of your surgery we will hold your deposit towards your next surgery date. If you do not want to use our support services then you only need to pay the hospital on the day of your surgery, no other payment is required.
We can also help you to arrange your travel. Once you have a date confirmed for surgery and a recommended length of stay from our surgeons we can ask our travel specialist to contact you to give you quotes for flights and accommodation. You can book accommodation according to your needs and your desired budget. Once our travel expert has booked your trip, she will send you an ECA (electronic customer acceptance), which is an electronic approval of everything in the final cost. Then, just send a copy of your passport and fill out the ECA to pay by credit card or debit card – making payment incredibly convenient.
Grainne Farrell – CEO & Founder
We are here to answer any questions you may have about our services. Reach out to us and we’ll respond as soon as we can!
AUS +61(02) 80061629
UK +44(0) 2071933595
TH +66(0) 920701808
info@lotusmedicalinternational.com