Step by Step Guide

Below is a step by step guide to walk you through your medical journey at Lotus Medical International. These steps will take you from the enquiry stage to surgery booking to hospital pick up and after care.

Step 1

  • Make an enquiry with Lotus Medical International to enquire bout having cosmetic surgery in Thailand and letting us know which type of surgery you would like to have done. One of our team members will the contact you by email with information on the costs for the type of procedure that you are interested in having done. If you have sent us your phone number as part of your enquiry, you will also get a call from one of our team members to answer any further questions that you might have.

Step 2

  • Lotus Medical will arrange an online consultation with our surgeons regarding your particular case. You will be asked to send us some photos and a completed medical history questionnaire. You are not under any obligation to book with us by using this service. We will discuss your information with our team of surgeons and/or dentists.
  • We will get back to you within a few working days of receiving your information with a surgical recommendation, final costs and a recommended length of stay.

Step 3

  • The next step is then to decide on a date for your surgery in Thailand. Before making any travel arrangements, we will confer with the surgeon and confirm the date with you.
  • Once the date is confirmed we will send you a full itinerary explaining everything that you need to know in regards to your trip.
  • If you would like to use our service of booing your transfers to and from the airport and the hospital for all of your appointments as well as an English speaking nurse to look after you through your stay in Thailand and to attend all appointments with you then we will ask you to pay a fee of $395 (non-refundable) at this stage.
  • If for some reason you need to change the date of your surgery, as long as you give us more than seven days’ notice, we will hold the deposit towards your next planned surgery date.
  • You will just pay the hospital directly on the day of your surgery and the easiest and safest way to do this is by credit card or debit card. It is also possible to pay for your surgery by way of bank transfer from your home country and if you would like to pay using this method the funds must be sent at least ten working days before your surgery date.
  • If you would like us to arrange your flights and hotels we can also send you quotes for these once we have confirmed your surgery date.

Step 4

  • Upon your arrival in Thailand, if you book our services, a driver will pick you from the designated meeting point at the airport and then take you to you hotel. The driver will again pick you up (usually the following morning) to take you to the hospital for your medical consultation. Your English speaking nurse will meet you at the hospital. You will then have your consultation with the surgeon and after your consultation you will go through medical tests to make sure that you are fit and healthy for surgery. Your surgery will usually take place either the same day as your consultation or the following day.
  • It is important to remember not to eat anything after mid-night unless told otherwise by the surgeon or hospital staff.
  • After the surgery, you will stay as a patient at the hospital for the designated number of nights. Both your surgeon and your nurse will be with you each day to check on you and to advise you on your recovery. When the plastic surgeon gives permission for your release, your nurse will come to meet you to help with hospital check out. Your driver will then take you back to the hotel.
  • While still in Thailand, you will have one or two follow-up appointments with your surgeon. Your medical host will notify you of this at the appropriate times and come to the appointments with you. During your follow-up appointments, your surgeon will remove any dressings, take out any stitches, and give advice for you to follow through the recovery phase of your medical holiday.
  • If at any stage after surgery you would like to see your surgeon or a nurse then just give your medical host a call on the mobile phone that we will provide. Your host will assist in arranging any additional appointments.

Step 5

  • At the end of your trip your driver will collect the ‘new you’ and take you to the airport fully rejuvenated to start your journey home to your family, looking and feeling fabulous!

Contact Us For A Free Consultation

Grainne Farrell – CEO & Founder

We are here to answer any questions you may have about our services. Reach out to us and we’ll respond as soon as we can!


Call us anytime

AUS +61(02) 80061629
UK +44(0) 2071933595
TH +66(0) 920701808


Email Us

info@lotusmedicalinternational.com




Our Awards

We are so happy to have won the following awards thanks to our team commitment to quality customer service.

Success Stories & Client Testimonials



I would recommend this company to everyone

For sure! Over all im quite young and was on the trip by my self If I didn’t have Lotus medical with me it would have not have been the same experience, I never felt alone or like I was a hassle to them I was treated with respect and care, the appointments were always on time the doctor was amazing and so direct it was great he was under standing and it really felt like he care for me! I would recommend this company to everyone

Kristina, Australia




Excellent Service

Excellent service from the moment I emailed my enquiry. Extremely happy with the results of my surgery. Would not want to have had my surgery anywhere else can not recommend them highly enough.

Kelly – Breast Implants, Cairns, Australia




Took all the worry out of the experience for me

I was really pleased with the service I received from Lotus Medical in making my appointment and on how to get to the clinic. The treatment itself was done professionally, with the Dr being very reassuring as this was my first Treatment for lines and wrinkles treatment. I would recommend Lotus Medical if you are considering any medical treatments in Thailand. They took all the worry out of the experience for me.

Michael – Botox, Australia




Nothing short of amazing.

My experience was nothing short of amazing.From the start to finish. Everybody who I dealt with were professional and the facilities were top notch. I was made felt so comfortable and reassured about the procedure which was important as I had never been to hospital for anything. I recommend it over and over again.

Bella – Breast Implants, Australia